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Privacy Policy

Last updated: September 2025

Propre LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

  • Full name, email address, and phone number when you submit a contact or quote request form.
  • Project type, budget range, and timeline preferences you voluntarily provide.
  • Technical data such as IP address, browser type, and device information collected automatically.
  • Cookies and similar tracking technologies for site analytics and performance.

How We Use Your Information

  • To respond to your service inquiries and provide accurate quotes.
  • To communicate with you regarding your cleaning service requests.
  • To improve our website, user experience, and service offerings.
  • To comply with legal obligations and enforce our terms of service.

Data Retention

  • Personal information is retained only as long as necessary to fulfill the purpose for which it was collected.
  • Contact form submissions are retained for up to 24 months after the last interaction.
  • You may request deletion of your data at any time by contacting us directly.

Third-Party Sharing

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share data with trusted service providers who assist in operating our website, provided they agree to keep your information confidential.
  • We may disclose information when required by law or to protect our legal rights.

Data Security

  • We implement industry-standard security measures to protect your personal information.
  • All data transmissions are encrypted using SSL/TLS protocols.
  • Access to personal data is restricted to authorized personnel only.
  • While we strive to protect your data, no method of transmission over the Internet is 100% secure.

Your Rights

  • You have the right to access, correct, or delete your personal information.
  • You may opt out of receiving marketing communications at any time.
  • You may request a copy of your personal data in a portable format.
  • To exercise any of these rights, contact us at info@proprellc.com.

Cookies & Tracking

  • We use cookies to analyze site traffic and optimize the user experience.
  • Third-party analytics tools (e.g., Google Analytics) may collect anonymized usage data.
  • You can control cookie preferences through your browser settings.

Changes to This Policy

  • We reserve the right to update this privacy policy at any time.
  • Changes will be posted on this page with an updated revision date.
  • Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at info@proprellc.com or call (336) 268-0496.